What type and version of Java should we be using?

We are running version 6.2 of JIRA. We are experiencing performance issues. Today our CPU usage was up at around 100% and JIRA was inaccessible. We had to reboot to resolve the problem. One of our developers suggested we change from the open source version of Java that we are currently using to an Oracle version of Java which is faster.

What type and version of Java should we be using?

Thanks,

Lisa

2 answers

2 votes

Always stick with the officially supported ones unless you have very good reasons not to.  In other words, your developer is right about swapping - not necessarily because it's faster, but if you were to raise this with Atlassian (and in fact, any of the partners) the first response will be "could you try it on a supported version please"

See https://confluence.atlassian.com/display/JIRA062/Supported+Platforms

Note that they don't mention specific releases of Java - simple rule there is "use the latest one", currently 1.7_72 if memory serves.

 

0 vote
Mizan Community Champion Nov 14, 2014

There could be other reasons for the bad performance like processor speed (hardware) , number of users accessing Jira , size of your Jira instance , etc . As Nic suggested use the latest compatible Java and increase Jira heap memory for better performance.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you