I'm using the Created vs Resolved gadget for my project, and I'm not sure what state triggers "Resolved." Is it "Resolved" (which is an interim state for my project, like the developer has completed work), "Verified" (which is "Test team has confirmed the update and my desired terminal state), or "Closed" (Verified issues are changed to Closed when we release the product).
I'm confident in Created looks at New state ;)
Thanks for any insight.
Note that the "unresolved" JIRA shows you actually means "there is no value in the field".
Some people make the mistake of adding options like "unresolved" to the list, which breaks, because the field is filled in, so the issue is resolved, whatever the option is named.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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