What's the real name of the "Priority" field?

Hi all. We're integrating Jira with a 3rd party tool (Rally) and need to map fields between the two, one of which is the Priorty field. I thought it was just "Priority" but the integration tool is claiming that field doesn't exist (other custom field are working fine). Is there a hidden name for the priority field? Thanks!

1 answer

It should be "priority" - did you try with all lower case? It says on mine. We've ran scripts etc over it. Are you talking about the name or ID?

Yup, tried Priority and priority. I'm assuming it wants to take the name since that's how it handles all of the other field mappings.

Are you using a language pack other than English?

Very odd, internally, and via REST and the internal API, it's "priority", so I'm not sure why you're not finding it. What is the integration tool and does it have a log (and extended error reporting) of some sort?

In the general config, I see:

  • Engilish (UK)
  • English (Unites States)
  • French (France)
  • German (Germany)
  • Japanese (Japan)
  • Spanish (Spain)

I don't remember installing these so I'm assuming they were installed by default. The default lanauge is English (United States).

Thanks, guys, for the help. Yeah, I saw that the REST API calls it "priority" so I would assume that's what it should be. The tool is called "Rally" (www.rallydev.com) and is used for agile dev tracking. Attached is an excerpt from the connector log:


If I'm reading it correctly, that log file is saying that it's found the system priority field fine. What makes you think the integration tool is saying it's not finding it.

I'd say that it's working correctly, but you've got issues where priority has not been set.

Note the distiction between "field does not exist" and "field does not have data"...

I'm not sure if that means anything since the same message appears when I use "priority" (lower case). But I agree -- it does seem to be finding something. I got an email to the Rally guys to see if there's an issue on their side.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

861 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you