Hello, I'm trying to add a new user but I'm encountering this message: "Unable to add access as there are no default groups for JIRA. Please contact support." I have never had any issues adding any of our other users until this one. How can I fix this?
There is a bug registered for this issue already.
There is a workaround published on this document.
Remove *jira-users* group from the *JIRA Administrators* global permission
Atlassian Cloud Support Engineer
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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