What is the difference between a jira-administrator and an administrator?

On our JIRA Cloud implementation, we have three administration groups: site-admin, jira-administrator and administrator. What is the difference between jira-administrator and administrator?

Thanks!

2 answers

This widget could not be displayed.

Hi James,

here you have useful information:

https://confluence.atlassian.com/jira/managing-global-permissions-185729559.html

The difference is in global administration permission.

So a jira-administrator is a user with JIRA Administrator and JIRA System Administrator permissions and an administrator only has the JIRA Administrator permission. But I thought the JIRA System Administrator permission group is not accessible in JIRA Cloud instances, and this means that it doesn't really make a difference which is which. I am not sure I understand how this works!

JIRA admins will have the overall access from application perspective, i.e they can perform health checkup using support tools, Create support.zip,support requests etc which are actually restricted to a administrator.

This widget could not be displayed.

You've understood it correctly.  It is possible to add and rename groups, and you could easily set up your system so that the JIRA admins belong to a group called "Banana" instead of "JIRA administrator".  Or have multiple groups with admin access.

As you say, the Cloud system does not let anyone but Atlassian have system administrator, so my best guess is that you have added another "administrator" group for some other reason.  Some add-ons will do things like that when they are installed too.

 

(Unlike Confluence, where confluence-administrators group has more power than any other group/user with System Administrator privilege. More Info)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

226 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you