On our JIRA Cloud implementation, we have three administration groups: site-admin, jira-administrator and administrator. What is the difference between jira-administrator and administrator?
So a jira-administrator is a user with JIRA Administrator and JIRA System Administrator permissions and an administrator only has the JIRA Administrator permission. But I thought the JIRA System Administrator permission group is not accessible in JIRA Cloud instances, and this means that it doesn't really make a difference which is which. I am not sure I understand how this works!
You've understood it correctly. It is possible to add and rename groups, and you could easily set up your system so that the JIRA admins belong to a group called "Banana" instead of "JIRA administrator". Or have multiple groups with admin access.
As you say, the Cloud system does not let anyone but Atlassian have system administrator, so my best guess is that you have added another "administrator" group for some other reason. Some add-ons will do things like that when they are installed too.
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