What is the best way to notify via SMS?

We have a customer that has requested to receive notifications of JIRA tickets by SMS (text message). What is the best way to do this? I have seen both a plug-in but the Answers question on it mentioned there was little documentation and it wasn't working for the person who asked about it, as well as a tutorial from Atlassian to set it up with Zapier.  I'd like to do this cost-effectively but if there is a paid plug-in that does a better job, then I could probably justify it.

1 answer

0 votes

Hi Shannon,

Have you checked this add-on? I believe that it might be useful for you. smile


-- Arthur Gonçalves

Thanks - that's the one I referenced - people seemed to be unhappy with it in the reviews.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,897 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot