What is "Issue Created By" used for?

Hello All,


I'd like to know in what context is "Issue Created By" designed for, or being used for in most deployments.

What I intend to use it for is in cases where a user who does not have access to "Jira" would ask someone to report their problem for them. "Issue Created By" would be the person who has the issue and the reporter would be the one that basically reports the issue. Is this how its intended for? 

1 answer

0 votes

It's the other way around - created by is the person who types it into JIRA.  Reporter is intended to be the person reporting the problem.  If you dig through the permissions and fields, you'll find that you can edit the reporter and set it to anyone you want.  You can't edit the creator because it always takes "current user typing"

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,175 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot