What is best practise for getting a customers Jira OnDemand issues into my local server Jira instance

My customer has a JIRA OnDemand account.  I want to be able to load their issues into my local JIRA instance automatically.  I have seen a plugin that syncs issues between two JIRA instances, but I dont know if this will work between OnDemand and Server.  I would be interested in hearing of other peoples experience, and any suggestions for this or a similar scenario.

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The JIRA Command Line Interface (CLI) add-on works for both Cloud and Server instances, and you can use one of the methods described here. It can then be automated using your favorite tool, such as Bamboo.

These articles go into more details about the export and import capabilities, respectively:

Hope this helps!

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