What happened to Import issues via CSV on Cloud?

This question is in reference to Atlassian Documentation: What's New

I just tried to make an Issue import via CSV in JIRA Cloud. As a normal user it is not possible to create issues via CSV anymore. 

Bildschirmfoto 2016-08-18 um 11.33.43.png

I need to be an administrator and go to administrators section to upload a file. Are there any thoughts on getting this back to normal users or is there at least an explanation why it was removed from the normal user permissions?

Bildschirmfoto 2016-08-18 um 11.37.14.png

Thanks in advance for the answer!

Best regards,


3 answers

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Steven Behnke Community Champion Aug 18, 2016

This is an open bug. It has an official response and is in one of the statuses Atlassian goes through before releasing a change.


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I was really annoyed to find that it had moved too. I regularly used the easy shortcut from the navigation and now import is a huge pain point.

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This is an issue for us as our team SM/PO's don't have JIRA Admin, just Project Admin so they can't access the import tool anymore. Has anyone found this was a deliberate removal or just a whoops and will be fixed?

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