This question is in reference to Atlassian Documentation: Setting up SLAs
I have tried 5/30/2016 and 5/30 and it tells me they are malformed. The help document has no examples of Holiday dates for me to reference.
I tried many variations before finding the format.
Using php date format, it is:
j is the day of the month without leading zeros.
M is a short textual representation of a month, three letters.
y is a two digit representation of a year.
Christmas Day in 2016 is 25/Dec/16 .
New Year's Day in 2017 is 1/Jan/17 .
I believe you can use the double-digit days too, e.g. 01, but when you save, it will be truncated as 1.
I am surprised that this is not in the documentation and that the calendar picker in JIRA Service Desk does not work.
Oh yes, I have to note that I'm in Singapore, where we usually use Day Month Year.
If j/M/y does not work, try M/j/y, as it would be expressed in the US.
e.g. Dec/25/16 or Jan/1/17.
Have you tried using standard date formats instead of US ones? The international standard is yyyy/mm/dd although that's often reversed.
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