What does 'not recovered' mean at login details?

M. van Verseveld January 7, 2016

What does not recovered mean at login details?

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Phill Fox
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2016

Thank you for attaching the screenshot. The wording is "Not recorded" rather than "Not recovered" what this means is that there is no record of the user having logged in or even attempted to login to the system.

M. van Verseveld January 7, 2016

Thank you. Does it mean a user never logged in?

Phill Fox
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2016

It means there is no record of the user having logged in or even having tried to login. As a failed login should also show in this section.

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M. van Verseveld January 7, 2016

JIRA.png

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Phill Fox
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2016

Please provide a screenshot.

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