What does JIRA update from an Email?

I was looking at this information from the following link and wanted to know what exactly does the JIRA update using this example and is there a way to create an Issue via email to have an ID in a custom field?

https://confluence.atlassian.com/display/JIRAKB/How+JIRA+Updates+Issues+from+Email

1 answer

1 accepted

This widget could not be displayed.

Hello Ciaren,

IF you are asking whether we can create an issue or a comment from an email- then of-course we can. But, if you are looking for more complex things like defining something (in the email) for a custom field, then it is not possible. You can refer the previous answers for more details:

https://answers.atlassian.com/questions/203905/example-of-email-format-to-create-jira-issue-via-email

Thanks,

Michael

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

101 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you