What do you wish to improve about your agile process? #RetroOnAgile

[Max Rehkopf]

What are some tenants of agile software development that are not working for you and your team? 

For me, it's a definition of done. My team, which has heavy cross-functional dependencies and isn't customer-facing has a definition of done that's, "In the customers hands." Since we can never get to this state on our own, we seem to take forever to actually ship stories. I like having a concrete definition of done but it pains me how many cards on our board are out of our control. 

[Troy Spetz]

Our Definition of Done is when an issue has been sprint tested and closed.

Reason: Our Development/Test team has no influence as to when our customers decide to install our latest, announced software release.

So, for us, the DoD must be within the team's capability to achieve it.