• Community
  • Products
  • Jira
  • Questions
  • What could be the problem? Our company pays each month plugin JIRA Timesheet Reports and Gadgets, but it does not work consistently. We really look forward to your response.

What could be the problem? Our company pays each month plugin JIRA Timesheet Reports and Gadgets, but it does not work consistently. We really look forward to your response.

From time to time an error occurs as in the screenshot. Screen Shot 2016-06-22 at 11.41.38.png

1 answer

0 votes

I assume this is JIRA Cloud?  This is something you should raise with Atlassian support at https://support.atlassian.com - the instinct for me is to read the log file and then report it to the add-on vendor, but you don't have access to Cloud logs, so a support call is needed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,718 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you