What causes the Jira Import Wizard to go over 100%

Mark Hanson January 16, 2018

I am importing a JIRA server instance (at 7.6) to Cloud.  The Import Wizard is now at 231%.  What causes this?

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2018

I have not seen this happen before.  However if I had to guess it seems like that the initial estimate for the amount of data to be imported might be inaccurate vs the actual data being imported.   However I have not seen any other reports of this specific problem before.  So I am curious to learn more about your instance and see if there is a specific problem with our migration process or perhaps if there is something special about your dataset being imported that might be a factor here.

Any other details you can provide here would be helpful as well.  Do you have an existing support ticket on our https://getsupport.atlassian.com tracker for this issue?

Regards,

Andy

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