What causes the Jira Import Wizard to go over 100%

I am importing a JIRA server instance (at 7.6) to Cloud.  The Import Wizard is now at 231%.  What causes this?

1 answer

0 votes

I have not seen this happen before.  However if I had to guess it seems like that the initial estimate for the amount of data to be imported might be inaccurate vs the actual data being imported.   However I have not seen any other reports of this specific problem before.  So I am curious to learn more about your instance and see if there is a specific problem with our migration process or perhaps if there is something special about your dataset being imported that might be a factor here.

Any other details you can provide here would be helpful as well.  Do you have an existing support ticket on our https://getsupport.atlassian.com tracker for this issue?



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,990 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot