What are the limits of hosted JIRA?

[ElmosW]

We've considered the hosted JIRA option but we understand that there is a limit on customizations (e.g. available plugins, both from Atlassian Exchange and user-created ones), this is the dealbreaker. Can you confirm or clarify please?

[Andrew Frayling]

For a complete list of restrictions with OnDemand have a look at https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand OnDemand is limited in comparison to hosting yourself, but as Ellen mentions there are alternatives for other hosted solutions if you find OnDemand too limiting at the moment.

[Mark_Booth]

This link is broken, https://confluence.atlassian.com/cloud/restricted-functions-in-atlassian-cloud-apps-744721664.html may be the correct redirect.

[Ellen Feaheny [AppFusions]]

For many, the OnDemand offering meets current needs now.

And here's more answers to common OnDemand questions:

https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+FAQ

But yes, correct at current you cannot install plugins from Atlassian Plugin Exchange in OnDemand (eventually this will evolve - but for now, correct).

Rather than a deal breaker though, I think you just need to know about other options. Such as:

• Managed hosted JIRA and licensing assistance.
• 24x7 support, skilled Atlassian-trained techs.
• All the flexibility you stated above, allowed.

Email info at appfusions dot com for a quote.

Need to know your user-base size to properly quote, so please indicate that.

Best,

Ellen

AppFusions

[Mark_Booth]

This link is now broken and redirects to https://confluence.atlassian.com/cloud/support-policies-and-reference-information-744721658.html which doesn't look very relevant.