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What are the limits of hosted JIRA?

Elmos Woods Dec 10, 2011

We've considered the hosted JIRA option but we understand that there is a limit on customizations (e.g. available plugins, both from Atlassian Exchange and user-created ones), this is the dealbreaker. Can you confirm or clarify please?

2 answers

2 votes
Andrew Frayling Dec 11, 2011
For a complete list of restrictions with OnDemand have a look at https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand OnDemand is limited in comparison to hosting yourself, but as Ellen mentions there are alternatives for other hosted solutions if you find OnDemand too limiting at the moment.
Like Ijeoma Ekeh likes this
1 vote

For many, the OnDemand offering meets current needs now.

And here's more answers to common OnDemand questions:

https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+FAQ

But yes, correct at current you cannot install plugins from Atlassian Plugin Exchange in OnDemand (eventually this will evolve - but for now, correct).

Rather than a deal breaker though, I think you just need to know about other options. Such as:

  • Managed hosted JIRA and licensing assistance.
  • 24x7 support, skilled Atlassian-trained techs.
  • All the flexibility you stated above, allowed.

Email info at appfusions dot com for a quote.

Need to know your user-base size to properly quote, so please indicate that.

Best,

Ellen

AppFusions

Mark Booth Jun 25, 2018

This link is now broken and redirects to https://confluence.atlassian.com/cloud/support-policies-and-reference-information-744721658.html which doesn't look very relevant.

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