What are the limits of hosted JIRA?

We've considered the hosted JIRA option but we understand that there is a limit on customizations (e.g. available plugins, both from Atlassian Exchange and user-created ones), this is the dealbreaker. Can you confirm or clarify please?

2 answers

For a complete list of restrictions with OnDemand have a look at https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand OnDemand is limited in comparison to hosting yourself, but as Ellen mentions there are alternatives for other hosted solutions if you find OnDemand too limiting at the moment.
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For many, the OnDemand offering meets current needs now.

And here's more answers to common OnDemand questions:

https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+FAQ

But yes, correct at current you cannot install plugins from Atlassian Plugin Exchange in OnDemand (eventually this will evolve - but for now, correct).

Rather than a deal breaker though, I think you just need to know about other options. Such as:

  • Managed hosted JIRA and licensing assistance.
  • 24x7 support, skilled Atlassian-trained techs.
  • All the flexibility you stated above, allowed.

Email info at appfusions dot com for a quote.

Need to know your user-base size to properly quote, so please indicate that.

Best,

Ellen

AppFusions

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