We have a closed JIRA instance, and want to mostly open it. We're starting a new open (default public) instance, and want to move issues from the old to the new. I know there isn't a simple bulk export, edit, bulk import flow I can use. What are my options?
Actually there is no way to merge two OnDrmand instances directly, you will need to merge the data in a Standalone instance, then perform a full import to your OnDemand instance.
This article may provide you more detailed information:
Yes, this is much easier! you will need to take a backup from your old instance, and restore this backup in your new instance, we have some documents that can help you with this procedure:
Feel free to contact us at support.atlassian.comin case you face any issue during the import.
Yes you're correct, it will import everything, or nothing.
I think you can import all the data, and simply delete what is not relevant to your new OnDemand instance.
I know this is a kind of extra work, but for now we don't have an option to choose what will be imported to an OnDemand instance during a restore or Project Import.
Got it, here's another sugestion if so:
Run a filter searching for those issues that you want to import to the new instance, then Export the filter result to an Excel file (with all fields), open the Excel file and conver to a CSV file, perform the proper adjust on the CSV, and perform the import as per of our documentation:
See if it helps. :D
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