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Weird problems after upgrade from 8.5.4 to 8.13.3

A few weeks, we upgraded from 8.5.4 to 8.13.3

 

we have an apache reverse proxy server that sits in front of jira and confluence and stash.  

Note: we are all remote because of covid, so all traffic goes over the vpn

For the last week or so, users have been complaining about random 502 errors, that eventually go away after after a refresh or two.

 

On the proxy server we either see the following errors:

 

[Mon Mar 08 11:56:32.614838 2021] [proxy:error] [pid 73152:tid 140549230974720] (20014)Internal error (specific information not available): [client 192.168.250.30:53870] AH01084: pass request body failed to 10.0.80.21:8447 (jira.researchinnovations.com), referer: https://devportal.researchinnovations.com/jira/browse/RACP-756?jql=project%20%3D%20RACP%20AND%20(%22Breaking%20Change%22%20%3D%20Yes%20OR%20%22Notable%20Change%22%20%3D%20Yes)%20AND%20fixVersion%20%3D%20CP4.0.0

[Mon Mar 08 11:56:32.614909 2021] [proxy:error] [pid 73152:tid 140549230974720] [client 192.168.250.30:53870] AH00898: Error during SSL Handshake with remote server returned by /jira/rest/api/1.0/shortcuts/813003/814d078c66103b0eb866a00cc8568da3/shortcuts.js, referer: https://devportal.researchinnovations.com/jira/browse/RACP-756?jql=project%20%3D%20RACP%20AND%20(%22Breaking%20Change%22%20%3D%20Yes%20OR%20%22Notable%20Change%22%20%3D%20Yes)%20AND%20fixVersion%20%3D%20CP4.0.0

[Mon Mar 08 11:56:32.614917 2021] [proxy_http:error] [pid 73152:tid 140549230974720] [client 192.168.250.30:53870] AH01097: pass request body failed to 10.0.80.21:8447 (jira.researchinnovations.com) from 192.168.250.30 (), referer: https://devportal.researchinnovations.com/jira/browse/RACP-756?jql=project%20%3D%20RACP%20AND%20(%22Breaking%20Change%22%20%3D%20Yes%20OR%20%22Notable%20Change%22%20%3D%20Yes)%20AND%20fixVersion%20%3D%20CP4.0.0

 

Here is my proxy config, which hasnt changed

<VirtualHost *:443>
LogLevel warn
ServerName devportal.researchinnovations.com:443
#ServerAlias *.researchinnovations.com:443

ErrorLog logs/ssl_error_log
TransferLog logs/ssl_access_log
SSLEngine on
SSLProxyEngine on
SSLProxyCheckPeerName off
SSLProxyCheckPeerCN off
SSLProxyVerify none
SSLProxyCheckPeerExpire off
SSLProxyProtocol +TLSv1 +TLSv1.1 +TLSv1.2
SSLProtocol all
SSLCipherSuite HIGH:!MEDIUM:!aNULL:!MD5:!SEED:!IDEA
SSLCertificateFile /etc/pki/tls/certs/rii.2020.crt
SSLCertificateKeyFile /etc/pki/tls/private/researchinnovations.com.key
SSLCertificateChainFile /etc/pki/tls/certs/gd_bundle_combined_g2_g1.crt
SSLProxyCACertificateFile /etc/pki/tls/certs/rii.2020.crt
SSLProxyMachineCertificateChainFile /etc/pki/tls/certs/gd_bundle_combined_g2_g1.pem


SetEnv proxy-initial-not-pooled 1
SetEnv proxy-nokeepalive 1

###Required by JENKINS
AllowEncodedSlashes NoDecode

ProxyRequests off
ProxyPreserveHost On
# ProxyHTMLEnable On
# ProxyHTMLExtended On
# ProxyHTMLInterp On


ProxyPass /jira https://jira.researchinnovations.com:8447/jira
ProxyPassReverse /jira http://jira.researchinnovations.com:8447/jira
ProxyPassReverseCookiePath http://jira.researchinnovations.com:8447/jira /jira

<Location /jira>
Require all granted
</Location>

ProxyPass /confluence https://confluence.researchinnovations.com:8448/confluence
ProxyPassReverse /confluence https://confluence.researchinnovations.com:8448/confluence
ProxyPassReverseCookiePath https://confluence.researchinnovations.com:8448/confluence /confluence

<Location /confluence>
Require all granted
</Location>

ProxyPass /synchrony-proxy http://confluence.researchinnovations.com:8091/synchrony-proxy
ProxyPassReverse /synchrony-proxy http://confluence.researchinnovations.com:8091/synchrony-proxy
ProxyPassReverseCookiePath http://confluence.researchinnovations.com:8091/synchrony-proxy /synchrony-proxy

<Location /synchrony-proxy>
Require all granted
</Location>


RedirectMatch ^/$ https://www.researchinnovations.com
SetEnv nokeepalive ssl-unclean-shutdown
</VirtualHost>

 

 

I dont really know where to go next, because jira doesnt really show issues. 

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