Weird error - Status is "In progress" accroding to the history but actually the issue is Open

Hi All,

just now we met a problem: a status was changed from "Open" to "In progress". But the issue is still Open!!

See the attached screen.

Can you please tell me what is the problem here?

Thanks a lot in advance!

Realpolitik

1 answer

1 accepted

There's an inconsistency in the database, for sure. Run the integrity checker.

Hi Radu,

thank you for the suggest!

Do you know about how many minutes does the integrity check take? Can the users use the Jira while this check?

Thanks,
Rumi

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

244 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you