Is it possible to generate a weekly report on breached SLA's for a particular project? I've done some research and was unable to find anything to this point. Ideally, every Monday morning we would have a spreadsheet or PDF emailed containing the breached SLAs for the previous week. Is that possible, either out of the box or with a plug-in?
The following add-ons make it possible to implement this, as they support automation, JQL queries and Service Desk fields of the SLA type.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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