Weekly Breached SLA Report

[Jarrod Mochnick]

Is it possible to generate a weekly report on breached SLA's for a particular project? I've done some research and was unable to find anything to this point. Ideally, every Monday morning we would have a spreadsheet or PDF emailed containing the breached SLAs for the previous week. Is that possible, either out of the box or with a plug-in?

[Aron Gombas _Midori_]

The following add-ons make it possible to implement this, as they support automation, JQL queries and Service Desk fields of the SLA type.

PDF:

• Generate the PDF document: https://marketplace.atlassian.com/5167
• Automate this: http://www.midori-global.com/products/jira-pdf-view-plugin/documentation/automation
• See samples: http://www.midori-global.com/products/jira-pdf-view-plugin/template-gallery#jira-service-desk

Excel:

• Generate the XLSX file: https://marketplace.atlassian.com/plugins/com.midori.jira.plugin.betterexcel/server/overview
• Automate this: http://www.midori-global.com/products/jira-better-excel-plugin/documentation/automation
• See samples: http://www.midori-global.com/products/jira-better-excel-plugin/documentation/integrations#jira-service-desk