We user JIRA 4.4.3 and when i create an Issue in JIRA using the CreateIssue Soap API, the incident is successfully created in JIRA, but it does not give the Issue number as the reponse.

[Kasturi Hariharasubramanian]

Request XML:

<?xml version="1.0" encoding="UTF-8"?>
<createIssue xmlns="http://soap.rpc.jira.atlassian.com">
<in0 xmlns="">Kv3ksVJx2Q</in0>
<in1 xmlns="">
<id xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<affectsVersions xmlns:p1="http://hawk:8080/rpc/soap/jirasoapservice-v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true" xsi:type="p1:ArrayOf_tns1_RemoteVersion"/>
<assignee xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<attachmentNames xmlns:p1="http://hawk:8080/rpc/soap/jirasoapservice-v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true" xsi:type="p1:ArrayOf_xsd_string"/>
<components xmlns:p1="http://hawk:8080/rpc/soap/jirasoapservice-v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true" xsi:type="p1:ArrayOf_tns1_RemoteComponent"/>
<created xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<customFieldValues xmlns:p1="http://hawk:8080/rpc/soap/jirasoapservice-v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true" xsi:type="p1:ArrayOf_tns1_RemoteCustomFieldValue"/>
<description xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<duedate xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<environment xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<fixVersions xmlns:p1="http://hawk:8080/rpc/soap/jirasoapservice-v2" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true" xsi:type="p1:ArrayOf_tns1_RemoteVersion"/>
<key xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<priority>3</priority>
<project>RN</project>
<reporter xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<resolution xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<status xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<summary>This is test subject by Integration point</summary>
<type>5</type>
<updated xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
<votes xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
</in1>
</createIssue>

Response from JIRA:

<?xml version="1.0" encoding="UTF-8"?>
- <ns1:createIssueResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="http://soap.rpc.jira.atlassian.com" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<createIssueReturn href="#id0"/>
</ns1:createIssueResponse>

[Jobin Kuruvilla [Adaptavist]]

It is supposed to return the RemoteIssue in the response. Any error in JIRA logs?

[Kasturi Hariharasubramanian]

I just wanted to test it out without multiref.. I am not sure why i do not get response with multiref turned on. I get response for other API calls though with miltiref turned on- getIssue and getComment but not for CreateIssue. Do you have any solution for this?

[Kasturi Hariharasubramanian]

No error in the issue log. Multiref is enabled in the server. When i turned off multiref, i get response with issue number and other details of the issue.

[Jobin Kuruvilla [Adaptavist]]

That probably explains. Any reason to turn it off?

[Jobin Kuruvilla [Adaptavist]]

I am not sure. Hopefully someone can help here.