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We use the structure addon and only see three dots since today

Did someone saw this problem before? 

I think our permissions are right and yesterday it worked well.

Do you know which permissions i have to check?

image.png

1 answer

1 vote

Hello @Ruben Messerschmidt ,

Welcome to the Community!

Global Permissions will be the first to check.  Especially the Browse Users and Groups one.  There is more information in the link provided.

One other quick thing to check would be the Owner of the structure.  Have they recently been anonymized or access removed.  All of the Generators "run as" this user, so if they no longer have access to the issues, the structure will appear blank.

Please also feel free to contact our support team directly via support@almworks.com or through our customer portal support.almworks.com

Best,
David

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