We switched to new Jira design and now Sidebar or Menu is not VISIBLE

We switched to new Jira design and now Sidebar or Menu is not visible

2 answers

1 vote
Jack Brickey Community Champion Jan 09, 2018

Did this get resolved? If not did you try to clear cache on your browser and/or try an alternate browser?

when I am in chrome and have developer console open (F12) then everything working fine after clearing cash. 

After closing console (F12) sidebar disappears again.

Micky CARITTE Community Champion Jan 11, 2018

Seems like a cache related issue.

Could you try on a fresh browser (maybe a new install of Firefox or a standalone chrome) to check if the cache issue is on your side?

You could also open a support request with Atlassian if you can't solve it. Do you have any other user in the same situation?

0 votes
Micky CARITTE Community Champion Jan 08, 2018

Hi Scott,

Could you please attach a screenshot for us to understand better.

Can you also specify what browser you're trying to connect with?

Thanks!

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