We're unable to generate a JIRA license

gsarasolaTTS November 5, 2015

Hi, I donwloaded JIRA software and installed it as a service. While setting it up, the page throws "We're unable to generate a JIRA license" message. Due to the error, I thought I´d better go and get an evaluation key manually. When I enter the site "https://my.atlassian.com/product" and choose "New Evaluation License",  I´m being asked for the "Server ID" wich I don´t have (or can´t find anyware). How can I look it up?


thanks!

2 answers

0 votes
Simon Trump November 26, 2015

If you are installing JIRA for the first time, you can locate your Server ID under step 3 (Specify your License Key) clicking in the button I have a key of the JIRA Setup Wizard.

Reference : https://confluence.atlassian.com/jira/finding-your-server-id-420971751.html

0 votes
Vickey Palzor Lepcha
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November 5, 2015

Hey - if you check the License section of system administration , you can see the SERVER ID of your installation.

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