We're unable to generate a JIRA license

Hi, I donwloaded JIRA software and installed it as a service. While setting it up, the page throws "We're unable to generate a JIRA license" message. Due to the error, I thought I´d better go and get an evaluation key manually. When I enter the site "https://my.atlassian.com/product" and choose "New Evaluation License",  I´m being asked for the "Server ID" wich I don´t have (or can´t find anyware). How can I look it up?


thanks!

2 answers

Hey - if you check the License section of system administration , you can see the SERVER ID of your installation.

If you are installing JIRA for the first time, you can locate your Server ID under step 3 (Specify your License Key) clicking in the button I have a key of the JIRA Setup Wizard.

Reference : https://confluence.atlassian.com/jira/finding-your-server-id-420971751.html

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

770 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you