We need to upgrade from JIRA 3.10.2 to the latest

Hello all,

My company needs to upgrade our tracking system from its very old version  3.10.2 to the latest. We need to move the existing everything ( projects, workflows, users..etc) to the newest version. I need to know how can we move our old work as it is and what are the risks that we might face. Thank you!

1 answer

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There's not a lot of information here to tell you what specific risks you might have.

Please have a read through https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA to start with and see if there's anything in there that you don't understand or highlights any concerns about your setup.

The only question I can pre-empt really is that you're going to ask about versions - I would upgrade to 3.13, then 4.0, then 4.4, then 5.1 then 6.4

Does this mean that we need to upgrade first to 3.13 then 4.0 .. etc? or we can upgrade directly to 6.4 ( the latest version) ?

You really should step through the versions I've already mentioned. You can't go direct, the documentation is clear on that.

Note: Please make sure you try these updates on a cloned test system. - Have fun upgrading, maybe you can write down your experiences :)

Sure, I guess we'll need you guys through such upgrade! Will try to have all the fun :)

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