We have 2 custom fields used by all projects in jira.
These fields were made null because of a change we implemented.
The change has been reverted , but now the custom fields on tickets prior to the original change are still null.
We have a DR site which hosts a backup of our live jira instance prior to the problem.
We can produce a query to list all key's and the 2 custom fields with the correct values via the DR site.
How can we use this query/export to update the live system with the original values?
A full rollback (ie, restoring database and filesystem) would have reverted values to their prior state too. How did you backup and restore? As far as i know no customfield data will ever end up in other places than the database?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.