We are seeing an error message when trying to View Boards

All of the non JIRA admins on the team are now getting a popup error message stating "ProjectRole should not be null!" when they click on the View Boards menu item.  Then they cannot see any of the boards in the system.  No changes have been made from our side....


1 answer

0 votes

Review who's the board's filter shared with. Maybe it was shared with a project role that no longer exists.

Thanks - all non-admin users are seeing the error message when selecting the "View all Boards" menu option.  If I add someone to the administraters group, they no longer see the error message and are able to see all boards..

JIRA Cloud or Server? If Server, what version?

This sounds as something worth opening a ticket with Atlassian Support:


Cloud - i also opened a ticket.  thought I would try both avenues.  thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,152 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you