We are seeing an error message when trying to View Boards

All of the non JIRA admins on the team are now getting a popup error message stating "ProjectRole should not be null!" when they click on the View Boards menu item.  Then they cannot see any of the boards in the system.  No changes have been made from our side....

 

1 answer

0 vote
Ignacio Pulgar Community Champion Aug 18, 2017

Review who's the board's filter shared with. Maybe it was shared with a project role that no longer exists.

Thanks - all non-admin users are seeing the error message when selecting the "View all Boards" menu option.  If I add someone to the administraters group, they no longer see the error message and are able to see all boards..

Ignacio Pulgar Community Champion Aug 18, 2017

JIRA Cloud or Server? If Server, what version?

This sounds as something worth opening a ticket with Atlassian Support:

https://support.atlassian.com

Cloud - i also opened a ticket.  thought I would try both avenues.  thanks

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