We are planning to migrate from Jira Standalone to Atlassian OnDemand, But would like to know if the OnDemand Jira is provided on a dedicated infrastructure? Can we have readonly access on Jira DB ?

[SDLC Tools Team]

[Nic Brough -Adaptavist-]

Dedicated infrastructure - not really, it sits on servers that are in a pool.

You will not get SQL access to it.

[Harry Chan]

Hi, OnDemand uses virtualized servers that share the same dedicated servers between multiple users. You won't get access to the database etc.

If you need JIRA hosting on a dedicated server with full support, feel free to contact us @ https://www.cloudshards.com/contact.php for a custom quote.

[SDLC Tools Team]

Thanks Nic.

Is there anyway I can request values(primary key ID) of custom fields/custom entities for my projects ?

[JamieA]

Why would you want that? You can get it via screenscraping... jquery or xpath expressions.

[Nic Brough -Adaptavist-]

Yup, I can't think of many good reasons to get that, other than to use it in code. Which isn't of much use because you can't upload code into OnDemand. Or for scrapes/REST/XML etc, which contain it already, so you don't need to ask anyone for it.