Dedicated infrastructure - not really, it sits on servers that are in a pool.
You will not get SQL access to it.
Hi, OnDemand uses virtualized servers that share the same dedicated servers between multiple users. You won't get access to the database etc.
If you need JIRA hosting on a dedicated server with full support, feel free to contact us @ https://www.cloudshards.com/contact.php for a custom quote.
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Thanks Nic.
Is there anyway I can request values(primary key ID) of custom fields/custom entities for my projects ?
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Why would you want that? You can get it via screenscraping... jquery or xpath expressions.
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Yup, I can't think of many good reasons to get that, other than to use it in code. Which isn't of much use because you can't upload code into OnDemand. Or for scrapes/REST/XML etc, which contain it already, so you don't need to ask anyone for it.
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