We are not able to attach documents in create issue form in Internet Explorer and apple safari ?

but attaching document is suceessful in google chrome and mozilla firefox, we are using JIRA 4.4.1. we have done changes in JIRA files, but now we are not able to track which change has initiated this problem, can anyone help us to track that change.

Error message:- " Cannot attach file Unknown server error"


Manavendra Singh Solanki

JIRA Administrator

L&T Infotech

1 answer

0 vote

Your system info page should tell you what files you've changed away from the base distribution, but I suspect you'll find the log file will tell you more useful information about this error.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

788 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you