Another question (I've had a lot today) ;)
It appears our users often choose the wrong Issue Type and this is mostly because they don't think about it or notice the field. A choice is already made, though it's a required field, and they can carry on filling out the issue without thinking twice what choice was defaulted.
Is there a way to make the Issue Type default to a "choose one" (valueless) option?
You certainly can define an issue type scheme and associate it with a project, the default issue type can be set as 'None'. There is a great guide available here outlining the process: https://confluence.atlassian.com/display/JIRA/Associating+Issue+Types+with+Projects
Thanks. I do see that you can edit an issue type scheme and choose a default issue type of "none", but strangely, I still don't see a "none" in the drop-down list, and definitely not by default. I tried it across all my issue type schemes and created a new issue in a variety of places, but I still don't see any default to "none".
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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