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Watchers don't get notifications when the ticket be commented. Why ?

Nico Höfer
Nico Höfer October 24, 2017

Sheme is customized and works.

Permission is customized and works.

 

It can't be a problem like this.

 

Thanks for your help and have a nice day,

 

Nico Höfer

 

Finanzen.net GmbH

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Thomas Schlegel
Thomas Schlegel
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October 24, 2017

Hi Nico,

please have a look at the notification scheme your project is using. There is an entry for "Issue Commented" - add "All watchers" there.

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Nico Höfer
Nico Höfer October 25, 2017

Hey Thomas,

 

thank you for your quick response !

I already did that. Do you have any other advise ?

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Thomas Schlegel
Thomas Schlegel
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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October 25, 2017

Are the watchers getting notifications from other events or no notifications at all? 

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