Watchers don't get notifications when the ticket be commented. Why ?

Sheme is customized and works.

Permission is customized and works.


It can't be a problem like this.


Thanks for your help and have a nice day,


Nico Höfer GmbH

1 answer

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Thomas Schlegel Community Champion Oct 24, 2017

Hi Nico,

please have a look at the notification scheme your project is using. There is an entry for "Issue Commented" - add "All watchers" there.

Hey Thomas,


thank you for your quick response !

I already did that. Do you have any other advise ?

Thomas Schlegel Community Champion Oct 25, 2017

Are the watchers getting notifications from other events or no notifications at all? 

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