Watch User isn't able to add watchers and to use mentions

Aurélie Narozniak July 3, 2015

Hello,

On project, nobody is able to add watchers while i have persons in users group.

I see in internet explorer that it is a permission problem.

But when i go to issues permissions, all users for one project can add watchers. See this picture:

permissions.png

 

But when i want to add watchers, the system says that there are no wtachers

watchers.png

What i can make in order to add watchers ?

4 answers

0 votes
Aurélie Narozniak July 3, 2015

Hi Paula,

 

I find and it works fine. Thank you

0 votes
Paula Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2015

Please note you need administrator permission so you can do the following.

  1. Access JIRA
  2. Click on 
  3. Click on System
  4. Click on Global Permissions (left menu)
  5. At the bottom of the page you can select the permission and the group
  6. Click on Add

Screen Shot 2015-07-03 at 10.13.41 AM.png

Thanks and regards,
Paula Silveira

0 votes
Aurélie Narozniak July 3, 2015

Hi Paula,

Thanks for your answer. But I don't find this option. Can you show by a screenshot where is it please?

0 votes
Paula Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2015

Hi Aurélie,

Please ensure the users have the Global Permission Browse Users. This permission allows users to see other users. It's used for selecting users/groups in popup screens (such as the 'User Picker'). Also, it enables auto-completion of user names in the 'User Picker' popup screen.

Thanks and regards,
Paula Silveira 

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