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In the console of Jira Service Desk, I see the following warnings:


[Deprecation] document.registerElement is deprecated and will be removed in M73, around March 2019. Please use window.customElements.define instead. See for more details.
_ @ batch.js?locale=el-GR:160

DEPRECATED JS - AJS.debounceImmediate has been deprecated since 8.0.0 and will be removed in 9.0.0. Use equivalent functions from libraries like lodash / underscore instead
at Object.mKt5 

........And so on (14 warnings of this type)


We are about to have an upgrade in our installation, so we would like to fix any warnings/errors before upgrading.

Any ideas how to correct these?


Thank you in advance,



2 answers

Hi Aggeliki,

Depending on your logging level of your various packages (they can be Error, Warn, Log, Debug, etc ( 

You can get a whole bunch of warnings and errors.   I have upgraded many different systems from Jira 4 all the way to Jira 8.   

Generally they can be ignored.  If you are concerned about them, then go to Admin (COG) and System.  Then go to "Troubleshooting and Support Tools".  There you will find a "Log Analyzer" that will analyze the logs and tell you all your troubles and how to resolve them.  

Hope this helps,

Robert Nadon

Appnovation, Atlassian Gold Partner

Hello Robert,

Thank you for your reply.
I will try to resolve the warnings before upgrading -fortunately they are all warnings, not errors.



0 votes
Daniel Ebers Community Leader Dec 29, 2020

Hi Aggeliki,

welcome to the Atlassian Community!

Just to make sure this does not originate from a possibly outdated App I'd suggest to check using the following guide if there are any Apps that needs updates:

If not the source might be a self-made adjustment which is not anymore 100% up to date.
If that is the case you would need to locate where it was inserted and analyze if you can renovate the code so it does not bring the messages about deprecation up.


Hello Daniel,

I will follow your advice and see if I can resolve the warnings.

Thank you for your reply.




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