Warning in Jira 7 logs SafePluginPointAccess Unable to run plugin

[Sreenivasaraju P]

Hi,

We have upgraded to JIRA 7.0.2. We are getting below warning continuously. 

[c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.ClassCastException - com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser'.

[Nic Brough -Adaptavist- · Accepted solution]

That suggests an add-on is incompatible with 7 and needs updating.  At a guess, I'd say it is probably an addon related to users - the "watchers field" addon for example.

[Sreenivasaraju P]

We are not using any watcher field jar. but still this warning is coming every time. We re indexed also. still no use.

[Nic Brough -Adaptavist-]

It was an example of an addon - you need to check *all* your addons for compatibility and bugs

[Chander Inguva]

Hi Sreenivas,

Refer to following link which points the error

https://confluence.atlassian.com/display/JIRAKB/JIRA+upgrade+fails+due+to+BridgedDirectoryUser+cannot+be+cast+to+com.atlassian.jira.user.ApplicationUser

[Sreenivasaraju P]

We are not using any watcher field jar. but still this warning is coming every time. We re indexed also. still no use.

[artafon]

Hi! Are you solved this warning?

[Nic Brough -Adaptavist-]

I'd assume that all the addons were checked for compatibility and bugs and one that was broken was removed.

[artafon]

Hi Nic!

thx for your answer, I found also incompatibility add-on, but it doesn't solve problem. I have a similar error:

/secure/AjaxIssueAction!default.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

/secure/CommentAssignIssue!default.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

/secure/WorkflowUIDispatcher.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

[Nic Brough -Adaptavist-]

You'll need to look further through the logs for the root cause of that.

[artafon]

Ok, thx for you!