Warning in Jira 7 logs SafePluginPointAccess Unable to run plugin

Hi,

 

We have upgraded to JIRA 7.0.2. We are getting below warning continuously. 

 

[c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.ClassCastException - com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser'.

2 answers

1 accepted

0 vote

That suggests an add-on is incompatible with 7 and needs updating.  At a guess, I'd say it is probably an addon related to users - the "watchers field" addon for example.

We are not using any watcher field jar. but still this warning is coming every time. We re indexed also. still no use.

It was an example of an addon - you need to check *all* your addons for compatibility and bugs

We are not using any watcher field jar. but still this warning is coming every time. We re indexed also. still no use.

Hi! Are you solved this warning?

I'd assume that all the addons were checked for compatibility and bugs and one that was broken was removed.

Hi Nic!

thx for your answer, I found also incompatibility add-on, but it doesn't solve problem. I have a similar error:

/secure/AjaxIssueAction!default.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

/secure/CommentAssignIssue!default.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

/secure/WorkflowUIDispatcher.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'java.lang.NullPointerException - null'. 

You'll need to look further through the logs for the root cause of that.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,311 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot