Want to map fields in ticket as per mail body and add CC people as watchers in Scripted mail handler

[Shrikant Pandurang Mandlik]

Hello,

Can you please provide me code for scripted mail handler in which all the users in CC will be added as watchers after ticket creation.

Also, I need code from which I can map ticket fields from body of mail sent to create the ticket. For Ex in mail body if there's point called Requested For: "user id" then in ticket that "user id" should be assigned to Requested By field in ticket.

Best Regards,
Shrikant Mandlik