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WHY JIRA Cloud custom fields are not added to ticket screens of newly created projects ?

WHY JIRA Cloud custom fields are not added to ticket screens of newly created projects ?

even if their setup show they are associated to all default screens and are available in Global context ?

JIRA Cloud

Thanks for any advice.

1 answer

0 votes
Stephen_Wright Community Leader Nov 03, 2019

Hi @Frédéric Eychenne

The Default Screen is just Jira's standard screen; it doesn't always get used during creation as it can be the Kanban Default or Scrum Default (neither of which are configureable). 

As an alternative, if the projects share the same configuration across the whole project settings, you can:

  1. Go to Projects > Create Project
  2. Press the Advanced drop-down
  3. Check the "Share settings with an existing project"
  4. Choose the project you're using as a template for this one and press Create

This will share screens, workflows, permissions, etc from the existing project to your new one.

Ste

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