Visibility of comments created via post-function in a service desk project

Hi there,

can the visibility of a comment added with the "Creates a comment on the issue from a constant string or a Groovy expression." post-function be set to internal? One of our customers would really need this.

Thanks in advance
Thomas

ps: Any other possibility would also be nice. When reopening an issue we want to create an internal comment from the content of a "resolution notice" text field.

1 answer

It is currently not supported, but this is an interesting enhancement. I have created https://innovalog.atlassian.net/browse/JMWE-347 which you might want to watch.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,063 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot