It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Viewing bugs affected by (not fixed in) a release

My organization's technical support team needs a way to quickly view a project version and see what bugs affect that version.  The "Affects version" field and Release Hub seem perfect for this, but the Release Hub associates bugs with versions based on the "Fix version" instead.

Seeing what version fixed a bug makes sense for development, but the service/support department needs to see what version(s) are affected by a bug.  I was hoping there was a convenient way for the Release Hub to show this information.

Is there a way in Jira to view bugs affecting a version without a custom search?  What is best practice for service and tech support to find this information?

1 answer

1 accepted

0 votes
Answer accepted

Hi Adam,

 You could setup a dashboard for the team with a pie chart gadget per project/product and display it by the affects version. That way they can click in on the section of the pie to view a filter showing those issues.

Seems to achieve what you want, just not via the release hub.

Thanks

Lewis

We'll try this and see if it works!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Calling all Jira Cloud users! Give us feedback on our exploration of a new navigation.

Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...

1,045 views 16 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you