View page doesn't show all fields

EG page shown here:

https://confluence.atlassian.com/display/JIRA/What+is+an+Issue

this general view page doesn't show the correct fields I want, even though I have added that field to every 'screen' type in admin, and ensured it's not hidden.

When I click on edit from this page, the custom field is in the list is shown in the pop-up window as expected, but this main page doesn't show it.

We're using greenhopper to show card summary overviews, but when someone double clicks on the card, it opens this page, where I'd expect to see all fields associated with the ticket, but many fields are not visible.

What am I doing wrong? Thanks in advance

1 answer

1 vote

Do the fields have any data in them?

Jira hides empty fields when you look at an issue.

Aaah, just tested and that is indeed the case. Bit annoying as it precludes in line editing for that field if you can't see it in the first place.

Thanks for the info though, and the v quick response!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

571 views 1 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you