View old support ticket

I have raised an issue in the past with my SEN and can't quite remember the SQL query I was given as a solution. Right now, I see how I can raise an new issue with support, but I can't find my old ticket(s). This shouldn't be hard, but Atlassian's support site seems to want me to create a new support ticket, or use the Community portal, ugh. 

 

How do I find my old ticket(s)?

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This widget could not be displayed.

https://support.atlassian.com/ -> Upper right corner click on your profile -> My Requests

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