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Video playing on JIRA cloud seems broken

Has anyone else experienced it today that video autoplaying on jira cloud for attachments is broken on google chrome. 

something to do with the browser width it seems like. hopefully the JIRA QA Engineers have already reported it. 

1 answer

0 votes

Hello Chetan,

Welcome to Atlassian Community!

Just for us to better understand and help you with this issue, we would like more details about what is happening.

Is it not playing or showing an error?

Is it happening with any type of video?

Please, open the developer tools on your browser and check if it shows any other error that can help us identify what is causing. If it does show any error, please send us a screenshot.


I think this is the issue Chetan has in mind:

When watching an attached video for the issues, the video moves from side to side constantly while playing it. Switching to full-screen mode or zooming out the browser window helps that, but is very annoying. 

The attached video has the resolution equal to the monitor the user views it. 

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