Very Important !! Unable to start Jira

Santhosh Kumar January 8, 2017

HI team,

I am getting this below Error while starting the JIRA.

 

 

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Atlassian GreenHopper v6.6.80 #50cd73bc8baaf752 built 2015-03-24T20:43:22.791-04:00 - plugin started. Get Agile!
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2017-01-09 02:15:45,481 jira.coopervision.com-startStop-1 INFO [greenhopper.plugin.sampledata.JiraImportersPluginInstallerImpl] Checking if jira-importers-plugin is present and at version 4.4 or higher
2017-01-09 02:15:45,482 jira.coopervision.com-startStop-1 INFO [greenhopper.plugin.sampledata.JiraImportersPluginInstallerImpl] jira-importers-plugin already at 7.0.11.
2017-01-09 02:15:46,351 jira.coopervision.com-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.onresolve.jira.groovy.groovyrunner:jqlFunctionsCustomFieldType'. Is the plugin present and enabled?
2017-01-09 02:15:46,352 jira.coopervision.com-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.intenso.jira.plugins.cfr.electronic-signature:eletronic-signature-custom-field'. Is the plugin present and enabled?
2017-01-09 02:15:47,162 jira.coopervision.com-startStop-1 INFO [greenhopper.service.logging.LogSupport]

Managed Issue Types
Epic id=10000 name=Epic
Story id=10001 name=Story


Managed Custom Fields
Epic Colour id=customfield_10009 name=Epic Color type=com.pyxis.greenhopper.jira:gh-epic-color
Epic Link id=customfield_10006 name=Epic Link type=com.pyxis.greenhopper.jira:gh-epic-link
Epic Name id=customfield_10007 name=Epic Name type=com.pyxis.greenhopper.jira:gh-epic-label
Epic Status id=customfield_10008 name=Epic Status type=com.pyxis.greenhopper.jira:gh-epic-status
Default Global Rank id=customfield_10602 name=Rank type=com.pyxis.greenhopper.jira:gh-lexo-rank
Sprint id=customfield_10005 name=Sprint type=com.pyxis.greenhopper.jira:gh-sprint
Story Points id=customfield_10002 name=Story Points type=com.atlassian.jira.plugin.system.customfieldtypes:float


Managed Issue Link Types
Epic Link Issue Link Type id=10200 name=Epic-Story Link

2017-01-09 02:16:04,428 QuartzScheduler_Worker-1 ERROR ServiceRunner Zephyr for JIRA background job [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.onresolve.jira.groovy.groovyrunner:jqlFunctionsCustomFieldType'. Is the plugin present and enabled?
2017-01-09 02:16:04,459 QuartzScheduler_Worker-1 ERROR ServiceRunner Zephyr for JIRA background job [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.intenso.jira.plugins.cfr.electronic-signature:eletronic-signature-custom-field'. Is the plugin present and enabled?

2 answers

0 votes
Santhosh Kumar January 9, 2017

It's happening when we restarted the application. Once we installed new SSL certificate.

0 votes
Jonas Andersson
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January 8, 2017

Not sure when this happened, and why. Was it during a restart, an upgrade, a install? Please add all steps that brough you to this stage. Also if this is production, start a case on https://support.atlassian.com too

My answer was lost, so this is the short version.

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