Not able to view complete issue when I open it. All the fields appear in right side have been disappeared along with vertical scroll bar. Nothing is visible after Description field e.g. Comments, assignee, reporter, dates
PS: This is happening while opening only one particular issue, rest issues in that project appears normal.
The fact that this only happens for a single issue makes me think there is some content of custom field value on that specific issue that might be able to cause this page to render incorrectly.
It might help to try a different browser to see if the results are the same. And in addition to that, it might also help to generate a HAR file to see what is happening on the browser side. Generating HAR files and Analyzing Web Requests has steps on how tot do this.
Lastly, I would be interested to learn what happens if you try to clone this issue in Jira? Perhaps the cloned issue has the same problem or not?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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