Using the JIRA APP for iphone

Has anyone downloaded the JIRA app for their iPhone?

 

I have it downloaded but can not figure out how to login. My credentials that I use on the web version do not work. Any suggestions!?

1 answer

0 votes

Hi Natalie,

  • When you attempt to sign in do you get an invalid credentials error or another error and can you take a screenshot?
  • Are you using a Google Account?
  • Are you able to login now?

One thing I noticed when I signed in just now was that it signed in, gave me the option to chose the site I wanted and then went back to the login screen as if I hadn't logged in.  I closed the app and re-opened it and it brought me to the screen I was trying to go to.

Another issue was that there was an outage a couple hours ago that has been fixed so if you were unable to get into either check that again and see if it works now.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,825 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot