Using the JIRA APP for iphone

Has anyone downloaded the JIRA app for their iPhone?

 

I have it downloaded but can not figure out how to login. My credentials that I use on the web version do not work. Any suggestions!?

1 answer

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Hi Natalie,

  • When you attempt to sign in do you get an invalid credentials error or another error and can you take a screenshot?
  • Are you using a Google Account?
  • Are you able to login now?

One thing I noticed when I signed in just now was that it signed in, gave me the option to chose the site I wanted and then went back to the login screen as if I hadn't logged in.  I closed the app and re-opened it and it brought me to the screen I was trying to go to.

Another issue was that there was an outage a couple hours ago that has been fixed so if you were unable to get into either check that again and see if it works now.

Cheers,

Branden

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