Using the CSV importer, how do I import comment security?

[Deb Martinez]

I am trying to import issues from a home-grown solution using the CSV importer. We have the concept of private and public comments in our other solution and I have implemented that with comment security and project roles. During the import process, can I mark comments as Viewable by Project Role X?

[Norman Abramovitz · Accepted solution]

Unfortunately you cannot do it at the time. There is bug reported on this topic.

https://ecosystem.atlassian.net/browse/JIM-1149

I have not done it myself, but you should be able to bulk edit the security level.

There is a knowledge based article if you run into issues

https://confluence.atlassian.com/display/JIRAKB/Unable+to+Bulk+Edit+Security+Level

[Norman Abramovitz]

Even though the bug states JSON it applies to all importers

https://ecosystem.atlassian.net/browse/JIM-923

[Norman Abramovitz]

It is a simlar problem for issues and comments. Both need security fields which importing does not support yet.

[Deb Martinez]

Thanks, Norman. But I am actually trying to set the security level of the Comment and not the issue itself.